How we collect, use, and protect your information
We Are Hot LLC, doing business as Hot State (“Hot State,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with Hot State, including through our website, mobile application, booking services, studio, communications, and related services.
Depending on how you interact with Hot State, we may collect information such as:
Payment-card information may be processed by our third-party payment processors rather than stored directly by Hot State.
We may receive information when you create an account, make a purchase, book or attend a class, contact us, subscribe to communications, complete a form or waiver, use our website or application, or otherwise interact with Hot State.
We may also receive information through service providers that assist us with scheduling, payments, communications, website operations, analytics, and other business functions.
We may use information to:
Hot State uses third-party providers to operate portions of its business. These providers may process information on our behalf in connection with services such as class scheduling, account management, payments, mobile applications, communications, website hosting, analytics, and other business operations.
For example, Hot State may use Mariana Tek to facilitate studio-management functions, including customer accounts, reservations, memberships, and related services.
These providers may process information according to their own applicable terms and privacy practices as well as their agreements with Hot State.
Payments may be processed through third-party payment processors. Hot State does not necessarily receive or retain your complete payment-card number.
Payment information may be used to process purchases, recurring membership charges, authorized fees, refunds, and other transactions.
If you provide your telephone number or email address, we may use it for operational communications such as reservation confirmations, schedule changes, account information, payment notices, or customer-support responses.
If you separately consent to marketing communications, we may also send promotional messages.
Where required by law, marketing consent is voluntary and is not a condition of purchasing Hot State services. You may unsubscribe from promotional emails using the unsubscribe mechanism provided in the message and may opt out of promotional text messages according to the instructions provided with those messages.
Transactional or account-related communications may continue when necessary to provide services you requested.
Our website and digital services may use cookies, pixels, analytics tools, and similar technologies to operate the services, understand usage, remember preferences, improve performance, and measure marketing effectiveness.
You may be able to control certain cookies through your browser or device settings.
We may disclose information to vendors and service providers that perform functions on our behalf, including providers of:
We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect Hot State or others, investigate fraud or security issues, or in connection with a merger, financing, acquisition, sale, or other business transaction.
Hot State does not sell your personal information for money.
This Privacy Policy applies to our website and our mobile app.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you choose to enable Workout Metrics and grant permission through Health Connect on Android or Apple Health on iOS, our app accesses health and fitness data, such as heart rate and calories burned, solely to display workout metrics for your classes. This data is accessed and processed on your device. It is not transmitted to, stored, or retained by us or our app provider. We do not sell this data, share it with third parties, or use it for advertising. The uses and restrictions described in this section apply specifically to health and fitness data accessed through this feature. You can revoke the app’s access at any time through the permissions settings in Health Connect or Apple Health. Our use of information received from Health Connect complies with Google’s applicable Health Connect permissions policy, including its Limited Use requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, satisfy legal obligations, and accomplish the purposes described in this Privacy Policy.
Retention periods may differ depending on the type of information and applicable requirements.
Hot State’s online services are not intended for children to independently create accounts or provide personal information without appropriate parental or guardian involvement.
If services are offered to minors, information will be handled in accordance with applicable law and Hot State’s policies.
Depending on applicable law and the nature of your request, you may contact us to request that we correct or update certain personal information associated with your account.
You may also manage certain account information and communication preferences through your Hot State account or application where those features are available.
Our website or application may contain links to or integrations with third-party services. Their privacy practices are governed by their respective privacy policies, and Hot State is not responsible for the privacy practices of independently operated third parties.
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal obligations.
When we make changes, we will update the Effective Date displayed at the top of this Policy. Where required by law, additional notice will be provided.
Questions or requests regarding this Privacy Policy may be directed to:
We Are Hot LLC
DBA Hot State
234 E College Ave Suite 100
State College, Pennsylvania
Email: support@hotstatesc.com